Solved Ethics Papers

Q4. Emotional intelligence

Q4. What is ‘emotional intelligence’ and how can it be developed in people? How does it help an individual in taking ethical decisions? (150 words; 10 marks)
Emotional intelligence is the ability to identify and manage your own emotions, and the emotions of others. It involves understanding emotions of self and others, using them for solving complex problems of life and managing them to lead a happy and successful life.
Emotional intelligence can be developed by—
• Imbibing human values
• Understanding self and others
• Developing empathy
• Being cheerful and satisfied with life
• Withstanding pressure and regulating stress
• Maintaining calm in adverse situations
• Expressing emotions to people
• Managing negative emotions
• Developing positive thinking
• Learning from failure
• Developing hope
• Developing self-motivation
• Developing self-discipline
Emotionally intelligent people possess empathy and compassion due to which they can understand their emotions and the emotions of others deeply. Hence, when they take a decision, it is selfless and in public interest. They are fair and just to everyone. Their decisions are not selfish, but always in the best interests of the society, and hence, ethical. (151 words)
Q4. Emotional intelligence
Looking for a One-stop Solution to prepare for ‘Ethics, Integrity, and Aptitude’ and ‘Essay and Answer Writing’ for UPSC?
Buy Dr. Awdhesh Singh’s books from the links below-

Ethics, Integrity & Aptitude for Civil Services Examination
Amazon -
Flipkart -

Mastering Essay & Answer Writing for UPSC Civil Services
Amazon -
Flipkart -

Related Articles
• Q12. Ethical issues involved in the use of social media.
• Q4 (b) Differentiate ‘moral intuition” from ‘moral reasoning’.
• Q2 (b) Difference between ‘coercion' and 'undue influence’ in work environment
• Q9. A journalist fighting the stone mafia
• Q5(a). Trust deficit in Society
• Q4(b). Heavy Ethical Responsibility
• Q4(a). Which eminent personality has inspired you the most?
• Q3(b). Human Beings as an end in themselves
• Q2(b). Probity in Public Life
• Q1(b). Ethics in Public Life
Recent Articles
• Innovation and Creativity
• Love and hatred
• Religion and Spirituality
• Tulsidas
• Bureaucrat at the Temple
• Getting Fooled for Kindness
• Burning the boat
• Three Masons
• Two Salesmen
• Bhasmasur