Q5. Two different kinds of attitudes exhibited by public servants towards their work have been identified—bureaucratic attitude and democratic attitude. (10 marks) (150 words)
(a) Distinguish between these two terms and write their merits and demerits.
(b) Is it possible to balance the two to create a better administration for the faster development of our country?
(a) Bureaucratic attitude means performing the job strictly according to rules. It means following the hierarchy, convention and procedures prescribed by the government. It is a top-down approach where everything is decided on the top and the rest follow the directions. Democratic attitude is a bottom-up approach where the decision is based on the popular demand of the people. This approach is more humanistic and flexible.
(b) The development of a country depends on the harmonious balancing of the democratic and the bureaucratic attitude. A good administrator is flexible and his eyes and ears are with the people. He listens to their concerns, takes their advice and then implements the law and various schemes according to and in public interest. He uses his discretionary powers to ensure that the actions are according to the will of the people and yet not illegal. When you listen to the people and also follow the law, you provide the best administration for the development of your country. (165 words)
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