Solved Ethics Papers

Q4. Emotional intelligence

Q4. What is ‘emotional intelligence’ and how can it be developed in people? How does it help an individual in taking ethical decisions? (150 words; 10 marks)
Emotional intelligence is the ability to identify and manage your own emotions, and the emotions of others. It involves understanding emotions of self and others, using them for solving complex problems of life and managing them to lead a happy and successful life.
Emotional intelligence can be developed by—
• Imbibing human values
• Understanding self and others
• Developing empathy
• Being cheerful and satisfied with life
• Withstanding pressure and regulating stress
• Maintaining calm in adverse situations
• Expressing emotions to people
• Managing negative emotions
• Developing positive thinking
• Learning from failure
• Developing hope
• Developing self-motivation
• Developing self-discipline
Emotionally intelligent people possess empathy and compassion due to which they can understand their emotions and the emotions of others deeply. Hence, when they take a decision, it is selfless and in public interest. They are fair and just to everyone. Their decisions are not selfish, but always in the best interests of the society, and hence, ethical. (151 words)
Q4. Emotional intelligence
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